It was awesome!
After viewing a Websource custom training module
This security-protected intranet portal was an immediate hit among dealership personnel and is utilized by many on a daily basis.
A dealership employee can log into Websource and quickly look up important information for each Volkswagen model:
- Selling points
- Walkaround videos
- Trim-level comparisons
- Competitive comparisons
- Order guides
A “Technology Explained” section lets users review mini-modules that explain dozens of vehicle technologies or features in an easy-to-comprehend “What, How, Why” format. An “Awards that Sell Cars” section highlights the latest positive press and awards from third-party sources. A “VW Dealer Careers” application is a recent addition that allows dealers to effectively search for qualified employees and job seekers who have submitted their resumes and created profiles. This user-centered format was so successful that Audi of America tasked us to create their own version of the careers site.
Periodically, we analyze the site and survey users, informing regular improvements. A recent redesign updated all content to be accessible via mobile devices.